Ticketlabs.com - Refunds

Returns and Refunds Policy

Thank you for shopping at Ticketlabs

Digital products

We only issue refunds for digital products at the discretion of the event organizer. Please contact us if you would like a refund. We can only issue refunds for digital products that have not been used, up to the date at which they may be used. Services fees may not be refundable.

All products are delivered digitally and instantly via the email and SMS information provided during checkout. If you do not receive your digital products instantly, please look in your SPAM folder and then contact us. We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:


Payment Methods

At this time we accept the following payment methods:

Accepted payment methods are subject to change without notice.


Payment Details

Your payment will show up on your credit or debit card statement as TL*EVENTNAME and will be charged by 10077925 Canada Inc. (see contact information above)

Your will be charged the currency of the country in which the event is taking place, unless stated otherwise. e.g. If you are buying tickets for an event in Canada, your card will be charged in CAD.

INTERAC Online® is a Trade-mark of Interac Inc. Used under licence.